Cox Communications

With more than 6 million customers, Cox Communications is the third largest cable and broadcast company in the country4. Cox is headquartered in Atlanta and offers residential services that include digital TV, high-speed cable Internet and home phone4.

Cox Internet options

Like other cable Internet providers, Cox Communications offers its Internet service through the same infrastructure that it provides cable TV subscriptions. For customers, it means that you’ll share an expensive Internet connection with as many as 500 neighbors in your network. Don’t be surprised to find your Internet slows significantly during peak hours when most people are online.

Cox Internet prices

Cox high-speed Internet plans range in price and speed from the basic to some of the highest among cable Internet providers.

Internet Essential

  • Up to 5 Mbps of download speed
  • 1 GB of cloud storage
  • Prices start at $34.99 for 12 months of service1
    • Equipment is not included2. The Wi-Fi modem is $6.99/month to rent3
    • Taxes, fees and other charges not included2


After the promotional 12-month period, your Internet price will increase to $48.99 per month. With the cost of the modem, you’ll end up paying at least $55.98/month for Internet service3.

Internet Preferred

  • Up to 50 Mbps of download speed
  • 5 GB of cloud storage
  • Price starts at $49.99 for 12 months of service1
    • Equipment is not included2. The Wi-Fi modem is $6.99/month to rent3.
    • Taxes, fees and other charges not included2


After your 12-month promotional period, your Internet price will increase to $62.99. With the cost of the modem, you’ll end up paying at least $69.98/month for Internet service3.

Internet Premier

  • Up to 100 Mbps of download speed
  • 50 GB of cloud storage
  • Price starts at $59.99 for 12 months of service1
    • Equipment is not included2. The Wi-Fi modem is $6.99/month to rent3.
    • Taxes, fees and other charges not included2


After your 12-month promotional period, your Internet price will increase to $73.99. With the cost of the modem, you’ll end up paying at least $80.98/month for Internet service3.

Internet Ultimate

  • Up to 150 Mbps of download speed
  • Unlimited cloud storage
  • Price starts at $79.99 for 12 months of service1
    • Equipment is not included2. The Wi-Fi modem is $6.99/month to rent.
    • Taxes, fees and other charges not included2


After your 12-month promotional period, your Internet price will increase to $99.99. With the cost of the modem, you’ll end up paying at least $106.98/month for Internet service3.

Additional Cox Internet fees

Cox Communications also charges a one-time fee3 for the following:

  • Professional installation – $60
  • Self-installation – $30
  • Home network professional installation for up to 3 computers – $60


While the initially low prices might look tempting, when you add in the miscellaneous fees, rental equipment, installation cost, and more, the promotional price doesn’t look quite so inexpensive. Fast forward to a year later, and be prepared to see a spike in your monthly Internet bill. Rates may vary, and the prices listed above might be even higher by the time your promotion has ended.

Additional Cox Communications services

The individual price of cable goes down when customers bundle multiple services together for a defined promotional period. Similar to other cable companies, Cox Communications also offers TV, Internet, digital home phone and home security standalone services. These services can also be bundled together.


Sources:

1Data collected on 8/21/14 from http://www.cox.com/residential/internet.cox

2Data collected on 8/21/14 from http://www.cox.com/residential/internet/terms-and-conditions.cox#Internet-item

3Data collected on 8/21/14 from http://www.cox.com/residential/internet/prices.cox

4Data collected on 8/21/14 from http://cox.mediaroom.com/index.php?s=18